FAQs – Frequently Asked Questions
How can I register on the Bottega di Calabria website?
To register on the Bottega di Calabria website, click “Login/Register” at the top right. Continue by clicking Register Now and enter the requested data. To complete the registration, create a password of at least ten characters and click Register. Wait a few seconds and you will receive an email confirming your registration.
How can I shop on the Bottega di Calabria website?
With just a few simple steps, you can quickly purchase a product on Bottega di Calabria website. Browse our catalog and simply click on Add to Basket for the item you wish you to buy. Click on the cart icon at the top right and go to Checkout to proceed payment. Fill out the form by entering the requested data and select your preferred payment method and confirm your order.
How can I buy multiple products on the Bottega di Calabria website?
Browse our catalog and simply click on Add to Basket for the item you wish you to buy. Choose the desired weight and quantity and add the product to your shopping cart. To view the summary of your order, click on the cart icon. Proceed to Checkout and select the shipping and payment method you prefer. Confirm the order to complete the purchase.
I have a discount coupon. How can I apply it?
Browse our catalog and simply click on Add to Basket for the item you wish you to buy. Click on the cart icon at the top right and go to Checkout to proceed payment. To redeem your discount coupon, click Apply coupon code. Enter the code and confirm by clicking Apply Coupon and you will see the discounted price. Now all you have to do is select a payment method and confirm the order!
Which are the accepted payment methods?
The following payment methods are available: Credit Card, PayPal, Bank Transfer (IBAN Code: IT41M0303280880010000382246 to Commerciando S.R.L.).
How much does shipping cost?
Shipping costs are free in Italy with a minimum order of € 89,00. For all other orders the cost is € 7,90. If you purchase from abroad, shipping is free with a minimum order of € 199,00, otherwise please consult Shipping and Payments.
When will I receive my order?
Orders are generally delivered in 3-5 working days. However, at certain times of the year (close to holidays and during special promotions or extraordinary events), our logistics partners may not guarantee correct delivery within the indicated timeframe.
How do I check my order status?
You can check your order status in your personal area by clicking here.
How do I track my order?
You will receive an email provided with a tracking link as soon as your order will be ready for shipping.
Do you sell authentic Calabrian products?
Certainly. We select only Calabrian producers that work exclusively in Calabria using local, genuine and quality raw materials.
How are meats and cheeses shipped?
Both are sent in vacuum seal to guarantee their quality and freshness. During the warmer seasons, we also use a thermal packaging in order to ensure the preservation of the products.
Come vengono spediti i salumi e i formaggi?
Entrambi vengono spediti sottovuoto per garantirne la qualità e la freschezza. Durante le stagioni più calde utilizziamo inoltre un imballaggio termico al fine di assicurare la conservazione dei prodotti.
How do I contact customer care?
Is it possible to return an order?
Yes, you can exercise the right of withdrawal within 14 business days from the receiving of the products. For more details please read our Terms and Conditions.
How do I join the Affiliate Program?
To join our affiliate program is easy and totally free. Register your customer account and follow the video tutorial you find on this page: Affiliate Program.